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Trust centre
Where data lives, which agents can act, and how every action is recorded. Clinicians decide; AI assists.
| Data | Where | Who can see | Kept |
|---|---|---|---|
| Check answers and task responses | UAE region | Person, their clinic | Per DoH health-record rules |
| Results and plans (FHIR) | FHIR server, UAE region | Person, clinic, family only with consent | Per DoH health-record rules |
| Programme aggregates | Analytics store, UAE region | Public Health Centre. Groups under 10 suppressed | Aggregates only |
| Text sent to a language model | Jais 3, hosted in the UAE region. Facts only, never names or IDs. | No one. The model keeps nothing. | Not retained |
| Audit log (hash-chained) | Append-only store, UAE region | Admins and auditors. Each person sees their own. | 10 years |
Audit chain: verified · 9 events · last backup: today 03:00 (production plan. Nightly, restore drill monthly)
In today's safety drill, approved wording replaced the AI writer in under a second.

Dr Rana Khoury, a psychiatrist, approved the AI writer's test record for this release.
AI narrator
Off: every explanation falls back to pre-approved template text.
Outreach agent
Off: no reminders or notifications are sent. Items queue for staff.
Voice line
Off: no automated calls. Callers reach the clinic number.
Specialist model slot
Off by default: research only.