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Programme
Several channels, quiet hours and opt-outs. No penalty language and no link to insurance.

Today, live
Reminders sent
Checks booked after a reminder
| Campaign | Channels | Sent | Opened | Completed a check | Opted out |
|---|---|---|---|---|---|
| Repeat-check reminders after one low check | App · SMS | 1,840 | 1,612 | 1,290 | 14 |
| Annual invitation, Al Ain 50–64 | App · SMS · WhatsApp | 9,200 | 6,100 | 3,480 | 61 |
| Mussafah residents, Urdu/Hindi voice | Voice line · SMS | 2,100 | 1,530 | 640 | 22 |
| Lost to follow-up re-engagement | Voice line · nurse call | 41 | 33 | 19 | 2 |
WhatsApp through a verified business account with approved templates. Quiet hours 9 pm–8 am and prayer times.
| Channel | Sent | Delivered | Read | Opted out |
|---|---|---|---|---|
| WhatsApp Business (approved templates) | 18,420 | 18,011 (98%) | 15,870 | 64 |
| SMS | 21,305 | 20,950 (98%) | – | 41 |
| Sahatna notification | 30,112 | 29,870 (99%) | 21,044 | 12 |
| Arabic voice call | 2,210 | 1,932 (87%) | – | 9 |